Greetings from Focus on the Family Australia and welcome to our site!

We extend the following information to assure you, our guest, that we are concerned about and respect your privacy while visiting our website or FocusRadio App.

Focus on the Family Australia will never sell, lease or rent your confidential information. However, if it is necessary, we will share information for legal reasons.

We will always endeavour to take steps to assure that any information you provide to us will remain secure. We want you to feel safe in your online experience while visiting our site.

Collection of Information

Focus on the Family Australia does not collect personal information without your knowledge during your visit to our Web sites. However, Focus on the Family Australia does at times ask that you provide us with personal information while online. The type of information we collect typically, but not always, corresponds directly with the service you request.

For instance, you can make donations, when requested you can offer your thoughts, opinions, prayers, concerns, ideas, personal experiences, questions and/or suggestions to our resources, contests, or radio broadcasts, or you can request that a resource be sent to you directly.

As a visitor, the personal information you provide may also be used to improve the usability of, and information available on, our sites. In other words, at times we will ask you for more information, beyond just your name and contact information, than is needed to facilitate our response to your specific request.

Your provision of such additional information is your acknowledgement that you consent to our use of such information to better serve you, our visitor, and others coming to our sites.

Focus on the Family Australia will not sell, lease or rent its mailing list or any of your confidential information to any outside organisation or individual. However, we may need to disclose personal information as required by law, such as a law, regulation, court order, subpoena, search warrant, in the course of a legal proceeding or in response to a law enforcement agency request or to protect the safety and security of our visitors and our sites.


Focus on the Family Australia reserves the right to make changes to this privacy policy at any time and requests that you review this policy for updates.

Questions or Suggestions

Please direct all questions or comments regarding this privacy policy to Focus on 1300 300 361 or write to us at Focus on the Family Australia, PO Box 9215, SCORESBY VIC 3179. This Web site may provide links to external websites maintained by individuals or organisations external to Focus on the Family Australia. Once you access information that links you to another Web site, you are subject to the privacy policy of the Web site containing the information you have linked to.

Limitation of Liability

Focus on the Family Australia will not be liable for any damages or injury that accompany or result from your use of any of its sites.

These include (but are not limited to) damages or injury caused by any:

  • use of (or inability to use) the sites
  • use of (or inability to use) any site to which you hyperlink from our sites
  • failure of our sites to perform in the manner you expected or desired
  • error on our sites
  • omission on our sites
  • interruption of availability of our sites
  • defect on our sites
  • delay in operation or transmission of our sites
  • computer virus or line failure

Please note that we are not liable for any damages, including:

  • damages intended to compensate someone directly for a loss or injury
  • damages reasonably expected to result from a loss or injury (known in legal terms as "consequential damages.")
  • other miscellaneous damages and expenses resulting directly from a loss or injury (known in legal terms as "incidental damages.")

We are not liable even if we’ve been negligent or if our authorised representative has been advised of the possibility of such damages or both. Our liability to you for all losses, damages, injuries, and claims of any and every kind (whether the damages are claimed under the terms of a contract, or claimed to be caused by negligence or other wrongful conduct, or they’re claimed under any other legal theory) will not be greater than the amount you paid to access our sites.